Privacy Policy
At EASTON HAMMOCK (“we,” “us,” “our”), safeguarding your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.eastonhammock.com or make a purchase. By using our website, you agree to the terms outlined in this policy.
Table of Contents
What Information We Collect
How We Use Your Information
Information Sharing Practices
Use of Cookies and Similar Technologies
Data Protection Measures
Your Rights Regarding Your Information
Children’s Privacy
Transfers of Information
Updates to This Privacy Policy
How to Contact Us
1. What Information We Collect
We collect specific information to provide you with a secure, efficient, and personalized shopping experience.
1.1 Personal Information
Identity & Contact Details: Your name, email address, phone number, and shipping/billing address.
Payment Details: Processed securely through PCI-compliant gateways (we do not store your full card details).
Order Records: Details of purchases, transactions, and delivery status.
1.2 Technical Information
Device & Browser Info: IP address, device type, operating system, and browser type.
Usage Data: Page visits, session duration, clicks, and browsing history.
1.3 Tracking Technologies
Cookies & Trackers: Small files stored on your device to save preferences and analyze website traffic.
1.4 Communication Records
Customer Support: Emails, chats, or phone calls with our support team.
Marketing Preferences: Your subscription or opt-out choices for promotional messages.
2. How We Use Your Information
We use your data to:
Process Orders: Confirm, fulfill, and ship purchases, and provide order updates.
Provide Support: Handle inquiries, troubleshoot issues, and improve service.
Personalize Experience: Recommend products and remember preferences.
Send Promotions: With your consent, send newsletters, discounts, and product updates.
Analyze & Improve: Understand visitor behavior to enhance website functionality.
Meet Legal Obligations: Prevent fraud and comply with tax or regulatory requirements.
3. Information Sharing Practices
We do not sell your personal data. We may share it under the following circumstances:
Service Providers: Trusted partners such as shipping carriers, IT support, payment processors, and analytics providers.
Legal Compliance: If required by law or to respond to lawful government requests.
Business Transfers: In the event of a merger, acquisition, or asset transfer under confidentiality obligations.
4. Use of Cookies and Similar Technologies
4.1 Essential Cookies
Ensure site functionality (e.g., shopping cart, account login).
4.2 Analytics Cookies
Used with tools like Google Analytics to measure site performance.
4.3 Marketing Cookies
Enable personalized advertising based on your browsing activity.
You can manage or disable cookies via your browser settings. Disabling cookies may impact site performance.
5. Data Protection Measures
We take your data security seriously and implement:
Encryption: SSL/TLS for secure data transmission.
Access Controls: Only authorized personnel can access your personal data.
PCI Compliance: Secure handling of payment information.
Monitoring: Regular audits and updates to our data protection systems.
6. Your Rights Regarding Your Information
Depending on your location, you may have the right to:
Access & Portability: Request a copy of your data.
Correction: Rectify inaccurate or outdated information.
Deletion: Ask us to erase your personal data, subject to legal retention rules.
Restriction/Objection: Limit processing or object to direct marketing.
To exercise your rights, contact us at: support@eastonhammock.com
7. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors. If you believe we’ve inadvertently collected data from a child, please contact us to delete it.
8. Transfers of Information
Your information may be processed in the Germany or other countries that may have different data protection standards. Where applicable, we implement safeguards (e.g., Standard Contractual Clauses) to protect your data.
9. Updates to This Privacy Policy
We may update this policy to reflect changes in law or services. Significant updates will be communicated via email or on our website. Please check this page periodically.
10. How to Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
EASTON HAMMOCK
📧 Email: support@eastonhammock.com
🏢 Address: 45 Berliner Straße, Berlin, Germany 10115